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Author Topic: activate new magnetic card  (Read 658 times)

mannym

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activate new magnetic card
« on: July 28, 2010, 10:27:07 AM »
Hi:
I need help trying to activate a magnetic card. I go to "Edit Employee ID" and enter a new ID and password and then swipe the card but nothing happens, the card remains blank. Am I missing a step?
Thanks,
Manny.
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POSforum.net POS Help and Advice Forum

activate new magnetic card
« on: July 28, 2010, 10:27:07 AM »

Henny

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Re: activate new magnetic card
« Reply #1 on: August 03, 2010, 08:28:27 PM »
You have done the same before and it worked? Or is this a new install?
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microsmike

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Re: activate new magnetic card
« Reply #2 on: August 28, 2010, 07:24:19 PM »
Could be a bad mag card, could be a bad mag card reader.
Do you have more than one workstation?
Does it read other cards - credit, gift, employee?
I know this sounds silly, but have you rebooted the workstation and cleaned the card reader?
Also, is this a Micros Eclipse workstation? If so, try unplugging and replugging the mag card reader after a reboot.
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