Micros e7 error correct issue

[Jenn]

Can anyone shed light on how error corrects post to the system?  I consider them a type of void and suspect some thievery.  I've been told they don't post to the daily numbers, but there must be some way a person with full access could manipulate this category.   Also, if manager is only one authorized to enter voids, should both void and mgr void category amounts always be the same?

Can you tell I have absolutely no experience in the restaurant business?  Just trying to help a family member keep part of his shirt in a partnership with a crook.

Thanks for any guidance you could provide.

[Henny]

error corrects are a red flag in my opinion, and yes, voids should match, try it yourself and see Sorry to hear of a suspected crook, if that is the case, carefully document EVERYTHING and backup to a third party like iron mountain so nobody can manipulate the data if needed for prosecution.

[microsmike]

Officially error corrects in Micros reporting terminology are when an item was added to a check and then voided off before the check was sent to the bar/kitchen or cashed out.
A typical example would be if you were ringing up three drinks and hit the button four times. If you then hit void-void.
It will typically remove the last item from the check.
Because the items never got sent to the remote order devices, it is not considered a void.
The items are not saved in any fashion to report on what was error corrected.
Only the number of error corrects done and their dollar amount.

As a manager, I would look at everyone's error correct totals and if anyone's was out of line, I would monitor that employee for training and possible pos auditing.