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Author Topic: Remote Mag Card Reader  (Read 657 times)

barguy

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Remote Mag Card Reader
« on: December 10, 2009, 08:13:31 PM »
I have an 8700 system with UWS3's and the mag readers are going bad. I talked to my Micros consultant who sent me a remote mag card reader with instructions to hook it up. I went into the workstation configuration and enabled the keyboard remote mag card reader and enabled track 1. I then made sure the PC keyboard type was set to AT. Went into diagnostics and got a valid read on track 2 for the mag card. Started the terminal back up and got "Mag card is the wrong type" error message on sign in. I can get a CC auth with no problem, just won't recognize the Micros employee card. Any ideas?
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Remote Mag Card Reader
« on: December 10, 2009, 08:13:31 PM »

Henny

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Re: Remote Mag Card Reader
« Reply #1 on: December 10, 2009, 08:35:37 PM »
Sounds like only one track is enabled. Make sure both are operating correctly.
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barguy

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Re: Remote Mag Card Reader
« Reply #2 on: December 11, 2009, 02:28:48 PM »
Diagnostics on the workstation show valid read on both tracks while swiping a CC so track 1 and 2 both are showing "valid read"
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Henny

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Re: Remote Mag Card Reader
« Reply #3 on: December 11, 2009, 03:54:44 PM »
Sorry, I am not familier with the employee cards... Are those on one of the two tracks? Or are those on track 3?
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