We recently decided to try a local credit card merchant processing system and ended our relationship with Innuit Merchant Services. My POS manual says that I can easily label a transaction as credit card (all I have to do is select the type of credit card from a drop down menu) but even though the Innuit service is deactivated, the credit card selection area is grayed out and I can't choose a credit card type and accept the payment as credit card. In the meantime, I've had to label the transaction as either cash or check. Is there a setting I need to change? Thanks.
