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Author Topic: QBPOS Reversed and Reversing transactions  (Read 839 times)

localboy

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QBPOS Reversed and Reversing transactions
« on: December 04, 2009, 09:49:32 PM »
I am new to forums so forgive me if I drag on.
I am having a problem figuring out what I did.  Basically I want to delete a series of transactions I made yesterday trying to help a customer.  I needed to change the date on a receipt so the customer could get a manufacturers rebate.  Instead of just returning his product and ringing it up again (which I know now is what I should have done), I went and coppied his original receipt changed the date to two days later, and finalized the sale.  I went to return the item after printing the new receipt and my days sales were off.  I then proceded to reverse both the coppied/date changed receipt, and the return receipt dated yesterday.  Now my daily sales are off by the amount of the sale in some of my reports but not in my Z-Out.

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QBPOS Reversed and Reversing transactions
« on: December 04, 2009, 09:49:32 PM »

Henny

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Re: QBPOS Reversed and Reversing transactions
« Reply #1 on: December 05, 2009, 11:08:37 AM »
You need to delete the transaction completely, then re-transact.

POSforum.net POS Help and Advice Forum

Re: QBPOS Reversed and Reversing transactions
« Reply #1 on: December 05, 2009, 11:08:37 AM »