credit card payments

[morelchef]

As it stands now, when a guest wants to partially pay for a portion of the check with a credit card and the rest in cash...we must do the cash transction first through our bartender (cashier) and then do the cc auth...when attempting to do the cc auth first...the amount charged is not deducted from the total (ie doing the math...and saving time & not waiting for a busy bartender)...does that seem right?  It seems that we should be able to do a cc auth (which we can) & have that amount deduct from the total of the the guest's check...hmmm.....


please help...thanks

Brian

[Henny]

I believe you have to type in the amount tendered, then CC for it not to charge the whole amount.

[morelchef]

That part I understand...but if I do that before tendering the cash...it will not subtract the cc amount from the total...

[jason@poslifeline.]

The reason it doesn't change the $ due value at the bottom of the screen is because you've only gotten an authorization for the CC amount.

Go ahead and put it through, pay the difference with the cash (Which you'll have to figure out manually) then CC Close the transaction. It will then allow you t enter a tip amount for the CC auth.

Or you could auth the CC, then close the cc and then pay the difference in cash. But in most situations its easier to enter cc auth or the cash first.

I hope this was helpful.

Jason
http://www.POSLifeline.com